9th March 2022

Duo Authentication error

We are experiencing issues with Duo authentication, you will be presented with an error message when using Google Chrome browser. For now, please use Microsoft Edge while Duo investigate this issue.

Error message is "Your connection is not private, Attackers might be trying to steal your information from api-57a0a2e6-duosecurity.com"

10/03/2022 We are monitoring performance, Duo are looking in to this. Please call the service desk (5555) if you experience issues authenticating via Google Chrome.

14/03/2022 This is still an issue, we are investigating the cause as this seems intermittent, please try a reboot of your device, or try Microsoft Edge as a work around for now.

23/03/2022 The certificate was updated and this will resolve with a reboot.