IT Support are currently aware of an issue preventing staff from accessing their emails via both Outlook and Office 365 online. This problem appears to be external to the college and Microsoft who host our instance are aware and investigating. Any further updates will appear here in due course. Sorry for any inconvenience caused.

IT Services are currently working to resolve an server issue preventing access to users’ desktops and home drive locations. This is predominately affecting legacy NCN staff and staff members who have joined post-merger. As a consequence of this issue staff may experiencing problems working on Microsoft Office applications including Word and Outlook. Further updated will be posted her in due course. Apologise for any inconvenience caused.

Unfortunately we are currently experiencing an issue with the college's printing system. The IT Services team are working to restore this as quickly as possible. Sorry for any inconvenience caused.

** Following on from the below issues, all servers are back online. Users might need to reboot to restore desktops and drive access. **

We are experiencing issues with some of our servers which is affecting the below key services.

Email Access (Both Outlook and Office365) File Access (Both Staff and Students) Internet Services (Etrack, Student Track, Student Portal) Staff Desktops

We are looking at this as the highest priority and will update everyone when things are back up.

We are having issues with telephones and networking at our former Central sites. This is being investigated as a high priority.

This will also affect staff files and desktops for former Central staff and Student files access.