Please report any service issues to the IT Service Desk online or via 0115 912 5555
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Cisco IP Desk Phones
update IT Services believe we have resolved the underlying issue affecting print stability today. However a limited number of MFD's may require a manually restart to resume normal functionality. If you have any issues in this regards please contact the IT Helpdesk on 5555 (0115 9125555).
Resolved at 11:15am
ICT Services have been working to implement a new means of remote access which offers security improvements over the former VDI (VMware Horizon) system.
The current advise is for any staff who have been using the VDI (VMware Horizon) remote access system to move onto the new Sophos SSL VPN Client. If you are using a college device for remote access please can you call the ICT Helpdesk on extension 5555 (0115 9125555) so we can arrange for you to see a technician who can install this software for you.
Please also direct any other queries or questions to the ICT Helpdesk.