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The ITSM tool used to log IT issues to the service desk
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Office 365
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Nottingham College CRM
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College Network Drives
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Student Virtual Learning Environment (VLE)
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Library Management System
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Library PC Booking System
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Nottingham College student intranet.
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Cisco IP Desk Phones
02/06/2021 10:00 - Currently when accessing EBS it getting stuck on "loading module" or the page is opening however users are unable to make any changes as it loads with no progress. This is being investigated by the team, updates to follow. (ticket ref: 30054)
02/06/2021 13:00 - This has been resolved. There were some server issues this morning that have now been resolved. No more incidents have been reported to the service desk.